Guide to setting up automated tree-planting with Ecologi through our Shopify app
Quick setup guide
1) Install the app and authorise billing
2) Claim your Ecologi account (for those without an existing account)
3) Customise your tree planting settings (optional)
For businesses looking to join our growing community of Shopify merchants using our app, follow these simple steps to add tree-planting to your Shopify store.
1) Install the app and authorise billing
a) Begin installation
Locate the Ecologi app page in the Shopify App Store, and click Install.
b) Click Get Started, accept terms, and authorise billing.
Follow the steps outlined in the video below to get started, accept T&C's, set a planting limit for your new integration, and authorise payments.
🌳 You're all set. Tree planting is now live with the default setting of 1 tree per item sold. You'll be billed monthly via your Shopify invoice.
2) Activate your Ecologi account (for those without an existing account).
if you did not already have an Ecologi account, then once you've finished the steps above, you'll receive an email from Ecologi inviting you to activate your new account.
Why activate your account?
- View your total climate impact in one place
- Access marketing assets to share your impact with customers
- Download certificates and badges for your website
- Track which projects your funding supports
3) Customise your tree planting settings (optional)
By default, Ecologi plants 1 tree per item sold. If you'd like to change this, you can update your settings anytime:
How to customise:
- Log-in to your Shopify account and visit the settings area
- Choose your preferred trigger from the three available:
- For every product bought – Plant a set number of trees each time a product is purchased (default: 1 tree)
- For every order – Plant trees once per order, regardless of how many items are in it
- For every X dollars spent on a single order – Plant trees based on order value (e.g., 1 tree per $10)
- Never – Temporarily pause tree planting without uninstalling the app
You can adjust these settings whenever you need to.
4) FAQs
How do I show my customers the trees they are planting through my store?
Details of how to add an Ecologi impact widget to your Shopify store can be found in our support article, here.
How much do trees cost to plant through the app?
Each tree is billed at $0.80 (USD)
How and when will I be billed by Ecologi for the trees?
All tree purchases made through Shopify will be invoiced through Shopify's invoicing system once a month. Shopify works on billing cycles, so during that billing period any 'usage fees' (tree planting orders) will get stacked into their account and then billed at the end of that period.
Ecologi customers with a subscription account and are using the Shopify app may find that their two billing cycles do not match (i.e. Shopify bills on the 3rd of the month whilst Ecologi may bill on the 23rd for example.
How do I cancel my tree planting through the app?
To cancel tree planting through the app, please visit your Shopify account settings to action this.
Who do I reach out to for support?
For billing and invoicing help related to the Shopify app, please reach out to Shopify's support via the Shopify help center.
For any queries related to Ecologi specific areas such as the tree planting itself or the use of Ecologi assets, please reach out to us via the chatbot, using the green icon on the bottom-right corner of your screen, or on our website.